Privacy Policy

1. Introduction

AVANTHEON CONTAINERS TRADING FZCO (“AVANTHEON”, “we”, “our” or “us”) respects privacy and is committed to protecting personal data in accordance with applicable laws and regulations. This Privacy Policy explains how AVANTHEON collects, uses, stores, processes, discloses and protects personal data when you access or use www.avantheonglobal.com, submit an enquiry or quotation request, communicate with us electronically, or otherwise interact with us through our digital channels.

AVANTHEON is a UAE company engaged in container trading, container leasing and related container infrastructure solutions and primarily serves business and professional users. Where applicable, AVANTHEON acts as a data controller. Where AVANTHEON processes personal data on behalf of another party, its role may instead be determined by the applicable agreement and law.

This Policy is intended to operate consistently with applicable UAE laws and regulations, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (UAE PDPL), as amended, supplemented or replaced from time to time, and any other mandatory privacy or data-protection requirements applicable to the relevant processing activity. Nothing in this Policy excludes or restricts any mandatory legal right or obligation.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Name and job title;
• Company or organisation name;
• Business email address;
• Telephone or mobile number;
• Business or correspondence address;
• Country or jurisdiction;
• Information contained in enquiries, quotation requests and correspondence;
• Container, equipment or business requirements;
• Documents or information voluntarily submitted to us; and
• Other information you choose to provide.

We may also automatically collect technical information such as:

• IP address;
• Browser and device information;
• Operating system;
• Pages viewed and website interactions;
• Date and time of access;
• Referring website;
• Cookies and similar technologies; and
• Security, diagnostic and performance information.

We seek to collect personal data that is reasonably necessary and relevant for legitimate business or legal purposes.

3. How We Collect Information

We may collect information through:

• Website forms;
• Enquiry and quotation forms;
• Email, telephone and electronic communications;
• Business correspondence and meetings;
• Cookies, analytics and security technologies;
• Authorised company representatives; and
• Publicly available business sources where legally permitted.

If you provide personal data relating to another individual, you are responsible for ensuring that you are authorised to do so and that any notice, consent or other requirement applicable to that disclosure has been satisfied.

4. How We Use Personal Data

AVANTHEON may process personal data to:

• Respond to enquiries and quotation requests;
• Communicate regarding container trading, leasing and related services;
• Establish and manage business relationships;
• Provide requested services;
• Administer contracts and transactions;
• Coordinate business and operational requirements;
• Maintain business and transaction records;
• Operate, maintain and improve our website;
• Analyse website performance and usage;
• Maintain cybersecurity and prevent fraud or abuse;
• Protect our systems, property, personnel and legitimate business interests;
• Comply with legal, regulatory, accounting and tax requirements;
• Respond to lawful governmental, judicial or regulatory requests;
• Establish, exercise or defend legal claims; and
• Send business or marketing communications where legally permitted.

5. Lawful Basis For Processing

Depending on the circumstances and applicable law, AVANTHEON may process personal data based on:

• Consent;
• Steps requested before entering into a contract;
• Performance of a contract or business relationship;
• Compliance with legal or regulatory obligations;
• Legitimate business interests where permitted by law;
• Protection of rights, property, security or systems;
• Prevention or investigation of fraud, abuse or unlawful activity;
• Establishment, exercise or defence of legal claims; or
• Another lawful basis permitted by applicable law.

Where processing relies on consent, consent may be withdrawn where legally permitted. Withdrawal does not affect processing lawfully undertaken before withdrawal.

6. Sensitive Personal Data

AVANTHEON does not intentionally solicit or generally require sensitive personal data through its website. If sensitive personal data is voluntarily submitted without being requested, AVANTHEON may, subject to applicable law, delete, restrict, disregard or otherwise handle it in accordance with its lawful obligations and internal procedures.

Nothing in this section permits AVANTHEON to disregard a mandatory legal obligation applicable to information it receives.

7. Sharing And Disclosure

AVANTHEON does not sell or rent personal data. Where reasonably necessary and legally permitted, personal data may be disclosed to:

• Hosting and cloud providers;
• Email and communications providers;
• CRM and software providers;
• Analytics and cybersecurity providers;
• Professional advisers, lawyers, accountants and auditors;
• Banks, insurers and relevant business-service providers;
• Logistics and operational providers;
• Governmental, regulatory, judicial or law-enforcement authorities; and
• Other service providers acting on our behalf.

AVANTHEON seeks to ensure that appropriate confidentiality, security and data-protection obligations apply where required by law. Personal data may also be disclosed where necessary to protect AVANTHEON’s rights, property, systems, personnel or legitimate interests, or to establish, exercise or defend legal claims.

8. Cookies

Our website may use cookies and similar technologies for functionality, security, preferences, analytics, performance and, where legally permitted, marketing.

Where applicable law requires consent for non-essential cookies, AVANTHEON will seek the required consent.

You may manage cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

9. International Data Transfers

Because AVANTHEON operates internationally, personal data may be processed, stored, accessed or transferred outside the UAE through technology providers, cloud services, professional advisers, business partners or other service providers. Where required by applicable law, AVANTHEON will implement appropriate safeguards or use another legally permitted mechanism for the relevant transfer.

10. Data Retention

AVANTHEON retains personal data only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law. Retention may depend on contractual, legal, accounting, tax, regulatory, security, audit, dispute-resolution or legal-claim requirements.

When personal data is no longer required, AVANTHEON will take reasonable steps to delete, anonymise or securely dispose of it, subject to lawful retention requirements.

11. Data Security

AVANTHEON implements reasonable and appropriate technical, organisational and administrative measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, misuse or destruction.

Security measures may include access controls, authentication, encryption or secure transmission where appropriate, monitoring, backups, restricted access, vendor controls and incident-management procedures.

No electronic transmission, website, database, cloud service or storage system can be guaranteed to be completely secure. Accordingly, absolute security cannot be guaranteed.

12. Data Incidents

If AVANTHEON becomes aware of a personal-data security incident, it will take measures reasonably required or permitted by applicable law to investigate, contain, mitigate and remediate the incident. Where legally required, AVANTHEON will notify the relevant authorities or affected persons in accordance with applicable requirements and timeframes.

13. Your Data-Protection Rights

Subject to applicable law and applicable limitations, you may have rights to:

• Request information about processing;
• Access personal data held about you;
• Correct inaccurate or incomplete personal data;
• Request deletion where legally applicable;
• Request restriction or cessation of processing where legally applicable;
• Object to certain processing;
• Withdraw consent where applicable;
• Request portability where provided by law; and
• Exercise other rights available under the applicable data-protection regime.

AVANTHEON may require reasonable identity verification before processing a request and may retain information where legally necessary. Requests will be handled within the period required or permitted by applicable law.

14. How To Exercise Your Rights

Privacy and data-protection requests should be sent to:

Please use the subject line: “Privacy / Data Protection Request”

Please provide sufficient information to identify you and the relevant request. AVANTHEON may request additional information where reasonably necessary to verify identity and prevent unauthorised disclosure.

15. Marketing Communications

Where permitted by applicable law, AVANTHEON may send business or marketing communications concerning its services, capabilities, developments or activities. Where consent or another specific legal requirement applies, AVANTHEON will comply with that requirement.

You may opt out of marketing communications using the unsubscribe mechanism provided or by contacting info@avantheonglobal.com. Opting out of marketing does not necessarily stop essential contractual, transactional, legal, security or administrative communications.

16. Third-Party Services And Links

Our website may contain links to third-party websites, platforms or services. AVANTHEON does not control those third parties and is not responsible for their privacy practices, security, content or policies, except to the extent responsibility cannot lawfully be excluded.

17. Automated Decision-Making

AVANTHEON does not currently use personal data collected through this website to make decisions producing legal or similarly significant effects solely through automated processing. If this changes and additional legal requirements apply, AVANTHEON will address those requirements and update this Policy where appropriate.

18. Changes To This Privacy Policy

AVANTHEON may update this Policy to reflect changes in applicable law, business activities, technology, data-processing practices or third-party services. The updated version will be published on the website with a revised “Last Updated” date and will apply from its stated effective date, subject to applicable law.

19. Governing Law

This Privacy Policy shall be interpreted in accordance with the laws applicable to the relevant processing activity. Where UAE law applies, the applicable laws and regulations of the United Arab Emirates shall govern, subject to any mandatory rules applicable to the relevant processing. Nothing in this Policy excludes or restricts any mandatory statutory right or obligation.

20. Contact Us

For questions, concerns or privacy requests:

For data-protection matters, please use: “Privacy / Data Protection Request”